Help & Support

We're here to help

Have a question or run into an issue with Prothelio? Reach out and our team will get back to you.

What we can help with

Email us anytime and let us know what's going on. Here are some of the most common things we help with.

  • Account access and login issues
  • Setting up fields, forms, templates, and documents
  • Billing questions, subscriptions, and plan changes
  • Bugs, crashes, or unexpected behavior in the app
  • Setting up your public business page and slug
  • Data, privacy, or account deletion requests
  • Feature requests and general feedback
[email protected]

We typically respond within 1–2 business days. For account or billing issues, please email us from the address associated with your Prothelio account so we can help faster.

Still need help?

Reach out to [email protected] and we're happy to help.